SALES SUPPORT MANAGER (Ports & Maritime) - NORDICS & BALTICS
Job n. PowerPlay037
Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.
SUMMARY
The Sales Support Manager is assigned to a sub-team of 2 or 3 Area Sales Managers and shares the sub-team sales target for the territory. She/he enables the sub-team to reach the sales target by handling end-to-end the tendering process as well as collecting all supporting documentation to enable a fast quotation to order process.
Main tasks & key responsibilities
- Analyse tender / customers documents and prepare complete customized technical and commercial offers with support of Technical Sales Support, Product Manager and Center of Excellence
- Ensures all commitment made during customer’s meeting are recorded on CRM and followed up with the right stakeholders
- Maintains CRM data quality by acting as the data steward for the sub-region / territory
- Assist Area Sales Manager to maintain a healthy opportunity pipeline
- Manage all necessary offer approvals before submission to customer
- SFDC super-users for the region
Key internal and external interfaces
- Area Sales Managers
- Centers of Excellence
- Customers
- Regional Sales Director
- Regional Product Managers
- Inside Sales
Hard skills
- Sales support and administration
- Tender management and preparation
Soft skills
- Resourcefulness
- Detail orientation
- Structure
- Interpersonal skills
- Proactivity
- Willingness to learn
Qualifications
- Previous sales support and administration experience
- Bachelor degree – not required but recommended
- High energy, teamwork, and passion for driving sales
- Proficient with Microsoft Word, Excel and PowerPoint
- Fluency in English
Key performance indicators
- Sub-region / territory order intake
- On-time quotations
- On-time and on-quality tender preparation and submission